Shipping · United States
Fast, tracked delivery from our US warehouse.
Every order on us.monbento.com now ships from Georgia, USA. No customs, no import fees, and your bento at your door in a few days.
Shipping methods & rates
Choose your carrier at checkout. Flat rate per order, whatever the number of items.
USPS
- Delivered in 3–4 business days after shipping
- Free on orders of $90 or more
- Tracking number by email
FedEx
- Delivered in 2 business days after shipping
- Ideal for last-minute gifts
- Tracking number by email
Free shipping applies to orders of $90 or more after discounts and before sales tax, shipped via USPS.
Your order in two steps
Up to 7 business days with USPS, up to 5 business days with FedEx.
We prepare your order
Your order ships from our warehouse within 72 hours (3 business days).
The carrier delivers it
3–4 business days with USPS, 2 business days with FedEx.
Business days are Monday to Friday, excluding US federal holidays. Orders placed after 12 p.m. ET or on weekends are processed the next business day. Times are estimates and may be longer during peak periods or bad weather.
Where we ship
We deliver to the 48 contiguous United States. Outside the US? Shop on monbento.com.
We don't currently ship to
- Alaska
- Hawaii
- US territories
- APO / FPO / DPO
- PO boxes
- International addresses
Good to know
Order tracking
As soon as your parcel ships, you receive an email with your USPS or FedEx tracking number. You can also follow your order in your monbento account.
No customs fees
Because we ship from within the US, there are no customs fees or import duties to pay at delivery.
Sales tax
Applicable state and local sales tax is calculated at checkout, based on your shipping address.
A problem with your delivery?
We're here to help. Here's what to do.
Damaged parcel
Contact us within 7 days of delivery with photos of the package and the products. We'll send a replacement or issue a refund.
Lost or late parcel
Not received 7 business days after the estimated date? Contact us and we'll open a carrier investigation (up to 21 business days). Claims must be made within 60 days of the shipping email.
Wrong address
Please double-check your address before ordering: it can't be changed once your order has shipped. Parcels returned due to an incorrect address can be reshipped at your expense.
Questions about your delivery?
Our customer service team answers you at support@monbento.com.